Before Stowley
- Vault contents on a paper manifest in a filing cabinet
- SIT days counted by hand at month end, or not at all
- Customers calling to ask what is in storage and when it can deliver
Moving & relocation
The Storage Side of Your Moving Company, Finally Under Control
Your CRM books the move. Stowley runs everything after the truck backs into the warehouse: vault manifests with photos, storage-in-transit billed to the day and charged to the card on file, and a portal where customers see their vault and request delivery-out.
- Per cwt
- or per vault: storage billed on your terms
- 90 days
- storage alert flags vaults past SIT
- Auto-charge
- card on file, invoice emailed for you
With Stowley
- Every vault has a manifest with photos, weight, and condition
- Storage bills itself on the billing day, prorated to the day in and out
- Customers see their vault in a portal and request delivery-out
01
Build the vault manifest at intake
Crews log each piece on a phone as the vault is packed: photo, weight, condition, and the vault it went into. Group the pieces so the whole vault moves together when the customer requests delivery. Nothing is re-keyed at the office.
02
Document condition in, condition out
Run a condition report when the shipment lands and again before it delivers. Photos and a marked-up damage map attach to the item, dated and signed, so a valuation claim is answered from the record instead of from memory.
03
Give customers a window into their vault
Portal access shows the customer exactly what your team logged, with photos, and lets them request delivery-out or a partial pull without a phone call. Invoices and card-on-file payments live in the same place.
Capabilities
Built for moving & relocation
Every capability below ships in Stowley today. No add-ons, no roadmap promises.
Vault manifests, not paper tags
Each vault or lift van is an item with photos, weight, and dimensions, and the pieces inside are grouped to it. Pull the vault and the manifest comes with it. Print QR labels and scan them at the dock.
Storage billed per hundredweight or per vault
Set a rate per 100 lbs, per vault, per square or cubic foot, or flat. Stowley totals the weight from the manifest, or takes the scale-ticket weight you enter, and invoices on the billing day.
Prorated in and out, to the day
A shipment that lands on the 18th and delivers on the 3rd is billed for exactly those days. Free days before billing starts are a setting, not a spreadsheet column.
SIT aging you can see
Every vault shows its days in storage. Set the storage alert to 90 days and anything past it is flagged on the inventory and listed in Reports, so the conversion to permanent storage and the valuation change never sneak up on you.
Condition reports with a damage map
Mark existing scuffs on a visual map at intake, re-run it before delivery, and keep both with photos on the item history. Claims get answered from the record.
Auto-charged, card on file
Storage invoices email themselves and charge the card on file through Stripe. Deposits and delivery balances take card or ACH from a hosted payment link.
A portal for the customer, not a phone call
Customers see their vault contents with photos, request delivery-out or a partial pull, message your office, and pay invoices. Those who opt in get a text when the crew is on the way or an invoice is past due. Put your own brand on it with white-label on Premium.
Runs alongside your moving CRM
Keep SmartMoving, Supermove, or whatever books and dispatches your moves. Import the inventory by CSV when a shipment goes into storage, and let Stowley own the warehouse, the storage billing, and the customer portal.
Getting started
How it works
- 01
Log the vault at intake
Photo each piece, note weight and condition, group it to its vault.
- 02
Set the storage rate once
Per 100 lbs, per vault, or flat, prorated to the day.
- 03
Let the invoice and the portal do the rest
Billing runs itself. Customers request delivery-out when they are ready.
From the blog
Storage-in-Transit for Movers: How to Track It, Bill It, and Stop Losing Money on It
SIT is where moving companies quietly lose margin: uncounted days, untracked items, and invoices built from memory. A cleaner way to run it.
Read the guideDo I have to replace my moving CRM?
No. Stowley is built to run alongside SmartMoving, Supermove, and similar tools that book and dispatch your moves. Import the inventory by CSV when a shipment goes into storage and let Stowley run the warehouse, the storage billing, and the customer portal. Outgoing webhooks and read-only data feeds are available on Enterprise. There are no native CRM integrations today.
How does storage-in-transit billing work?
Pick a billing model per customer: per hundredweight (100 lbs), per vault or item, per square or cubic foot, or a flat monthly rate. Automated mode totals the weight or count from the manifest; manual mode takes the scale-ticket weight you enter. Invoices generate on the billing day, prorated to the day the shipment arrived and the day it delivered, with optional free days at the start.
Can it flag SIT that is about to convert to permanent storage?
Yes. Every item shows its days in storage. Turn on the storage age alert in Inventory settings (90 days is the mover convention) and anything at or past it is flagged on the inventory list, with a Reports list of everything that has crossed the line so you can re-paper valuation and rates.
How are damage and valuation claims handled?
Every item gets a condition report with a damage map and photos at intake. Run it again before delivery for a dated, side-by-side record. Crews capture a signature on the phone at pickup and delivery, and the signed receipt PDF records the outcome of every item.
Can customers see their vault and request delivery?
Give them portal access and they see exactly what your team logged, with photos and condition. They can request delivery-out or a partial pull, pick a delivery window, message your office, and pay invoices with a card on file.
Can crews use it on a phone without training?
Yes. The Field view is built for one-handed use at the dock: intake with photos, QR scanning, check-in and check-out, and delivery sign-off with a signature.
Live demo
See a mover's warehouse running on Stowley
Try a sandbox loaded with vaults, lift vans, storage-in-transit holds, and a corporate relocation. Watch the storage bill itself and the portal show the customer their vault.
Request a Tour
Quick email check-in for a demo. No strings attached.