Fully white-labeled client portal
Logo, favicon, brand color, reply-to address. On Enterprise, clients live in your brand, not ours.
White-glove delivery software
White-Glove Delivery Software for Premium Logistics Teams
When clients pay for white-glove delivery, the software they touch shouldn't feel like a spreadsheet. Stowley gives you a branded portal, polished condition reports, scheduled deliveries, and proof of delivery on every job.
What is white-glove delivery software?
White-glove delivery software is the operations platform that premium logistics teams use to run scheduled, hand-delivered service. It's the back-of-house tool that supports the front-of-house promise: scheduled windows, careful handling, in-home placement, and zero-surprise communication.
Generic shipping software optimizes for cost per pound and parcels per hour. White-glove logistics software optimizes for experience. That means a branded client portal that reinforces your name on every login, condition reports with damage maps that protect both sides, scheduled deliveries on a shared calendar that the crew, the coordinator, and the client all see, and proof-of-delivery photos and signatures captured on the phone before the truck leaves the driveway.
Stowley is white-glove delivery software built for that operator. The portal can be fully white-labeled. The condition tools are insurer-grade. The calendar syncs to Google, Apple, and Outlook. And every job closes with photos, a signature, and an invoice — the same day.
Key capabilities
Path-based vanity portal URL
Give clients a clean URL like /p/yourbrand for a polished sign-in that reinforces your name.
Scheduled deliveries on a shared calendar
Shared calendar with ICS sync — crew, coordinator, and client all see the same job on the same day.
Condition reports & damage maps
Document every piece before it leaves storage and again on delivery, with a visual damage map.
Proof of delivery, every time
Crews attach completion photos and capture client signatures on the phone before the truck leaves.
In-portal messaging
One threaded conversation per client, scoped to their items and their jobs. No more email chaos.
White-glove delivery software vs. generic shipping tools
| Capability | Generic shipping software | Stowley |
|---|---|---|
| Client experience | Tracking number in an email | White-labeled portal with photos, messaging, and scheduling |
| Delivery scheduling | Estimated window | Booked timeslot on a calendar your crew and client share |
| Condition documentation | Crew memory or paper | Six-side photos + damage map, before and after |
| Proof of delivery | Driver scan | Photos + signature captured on the phone |
| Communication | Email thread | In-portal threaded messaging scoped per client |
| Branding | Carrier's logo everywhere | Fully white-labeled portal, favicon, and emails |
Frequently Asked
- What is white-glove delivery software?
- White-glove delivery software is the operations platform high-touch logistics teams use to run scheduled, hand-delivered service. It combines inventory and condition records, a branded client portal, scheduled deliveries on a shared calendar, proof-of-delivery photos and signatures, and client messaging — all in one workspace, so the experience the client touches matches the service they're paying for.
- How is white-glove delivery different from regular freight?
- Regular freight optimizes for cost per pound. White-glove delivery optimizes for experience — scheduled delivery windows, in-home placement, unboxing, debris removal, and zero damage. The software has to support that: condition reports, photos, signatures, communication, and a client-facing portal that reinforces the premium experience.
- Can clients see their items and request services themselves?
- Yes. Every client gets a private, white-labeled portal where they browse the items you handle for them, submit pull requests or service requests, message your team, and pay invoices — without another email thread.
- Does it integrate with our crew's calendar?
- Yes. Every scheduled delivery appears on the built-in calendar with an ICS feed. Subscribe in Google, Apple, or Outlook and your crew sees their day without opening another app.
- What happens if there's damage on delivery?
- Run the condition report on arrival. Because the same report was filled out before the piece left storage, you have a side-by-side timestamped record with photos and damage-map annotations — disputes resolve in minutes instead of weeks.
- Can we fully white-label the portal?
- Yes, on the Enterprise plan. The portal, favicon, brand color, and transactional emails are fully white-labeled with your logo and reply-to address. Clients see your brand, not ours.
Show your clients software worthy of your service
Spin up a sandbox and walk through the client portal, the vanity URL, and a full condition-report-to-delivery flow. See what your clients would see.
No credit card required for sandbox. Cancel trial anytime.